Net Costs

… conned by the numbers from their web departments and aided and abetted by laughably inconsistent web metrics… newspaper owners will strip newspapers of the resources they need to reinvent themselves in order to nurture an internet beast that they believe is a rottweiler puppy but is, in fact, a fully grown poodle. They are barking mad.
– John Duncan, former managing editor of the Observer, 1999 to 2005, Press Gazette